What is SAP C4C?
SAP Cloud for Customer or SAP C4C is software as a service (SaaS) platform for sales and service. The platform is formed of SAP Cloud for Sales and SAP Cloud for Service, those are sold as separate substances by SAP. SAP Cloud for Customer operates on the SAP HANA Cloud Platform (HCP). It is accessible on a per user subscription basis.
Introduction of SAP C4C |
SAP Cloud for the
customer is a cloud solution to handle customer sales, customer service, and
marketing activities efficiently and is one of the important SAP solutions to achieve
the customer relationship.Visit SAPVITS for best SAP C4C Training in Bangalore.
SAP
C4C is based on the following specific products −
• SAP Cloud for Marketing
• SAP Cloud for Sales
• SAP Cloud for Social Engagement
Following
are the principal goals of SAP Cloud for Customer −
• Collaboration
• Relationships
• Business Processes
• Insight
SAP C4C important Features
SAP C4C Training in Hyderabad tells some
exciting facts about SAP C4C −
• SAP Cloud for Customer solution is open
from June 20, 2011.
• SAP C4C is the latest product of SAP based
on SaaS (software as a service), IaaS
(Infrastructure as a service) and PaaS (Platform as a service).
• SAP C4C is open in 19 languages as on May
2015.
• You can simply integrate SAP C4C solution
to SAP ECC, Outlook, and CRM by using SAP HANA Cloud Integration HCI or SAP NW
Process Integration or for standard scenarios.
• SAP C4C connectors are open for successful
middle-ware like Dell Boomi for cloud integration, Informatica, Mule Soft for
application integration etc.
SAP C4C - Architecture
SAP C4C has the
multi-tenant architecture where solution and elements are distributed amongst
many clients. There is a choice to go for the unique tenant by spending the
extra price.SAP C4C solution can be
quickly integrated with SAP ERP and CRM on premise solution. There are two
methods of integration −
• SAP HANA Cloud Integration HCI − This type
of integration is suggested when you have to confirm the cloud-to-cloud
integration.
• SAP Process Integration PI/PO − This
integration is suggested when you are previously utilizing process integration
for on premise systems.
SAP C4C - Organizational Management
The Organizational
Management of SAP C4C presents the fundamental source of organizational data in
SAP C4C. It is utilized for creating the organizational structure and provides
a graphical representation of an association chart. In addition, it displays
the different things and features of the company.
To
set up a right organization structure, one should follow −
• Time Dependency − All the data stored is
time dependent, as you want to insert a valid from and to date.
• Planning Version vs. Active Version − You
can also choose between the planning version and the active version of the
organizational information.
• Flexibility Checks − You can make some
checks, which support in managing OM all the time.
• Partial Activation − You can also initiate
an organizational structure in pieces while proceeding to work with other
parts.
In today’s competing
market, it is necessary to satisfy customer requirements and align your sales,
marketing, and service business lines to give higher customer satisfaction. It
is also necessary to design a cheap, integrated solution that supports an
association to achieve its goals and meet client needs in a flexible environment.
SAP Cloud for Customer (C4C) is a cloud solution to manage customer sales,
customer service and marketing activities efficiently and is one of the key SAP
solutions to manage the customer relationship.
Join SAPVITS the best SAP Online Training Institute in Bangalore, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Chennai India and which is also famous in UK, USA, Singapore, Canada, Australia for it's best services. With SAP Cloud for Customer (C4C) online training at SAPVITS you become a pro at managing customer relationships for your organization. Just give us a shout out and we will help you through the entire process. SAPVITS also offer training for:
Website: http://www.sapvits.com/
Join SAPVITS the best SAP Online Training Institute in Bangalore, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Chennai India and which is also famous in UK, USA, Singapore, Canada, Australia for it's best services. With SAP Cloud for Customer (C4C) online training at SAPVITS you become a pro at managing customer relationships for your organization. Just give us a shout out and we will help you through the entire process. SAPVITS also offer training for:
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Watch our demo video:
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